Issuing a customer receipt

You can SMS or email transaction receipts from the Transaction Approved screen by selecting Issue Receipt. If no receipt is required, select No Thanks.

You can reissue receipts, see Reissuing Receipts for more information.

SMS receipt

If your customer wishes to receive an SMS receipt, enter the customers mobile number in the SMS receipt field.

Email receipt

If your customer wishes to receive an email receipt, enter their email address in the Email receipt field, then press Send.

Reissuing a receipt

Access the Settings menu in the top left hand of the app and select the Transaction History option. Locate the transaction by:

• Using the System Trace Audit Number (STAN) or

• Scrolling through the records to find the original transaction

• Select the relevant transaction, complete the SMS or email details and press Send.
 

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