---
title: 3DS and Mint Protect
description: "Strengthening Protection for Verified Transactions\nMint Protect is Mint Payments’ chargeback protection feature, offering merchants peace of mind for certain types of chargebacks—specifically those arising from fraud, supplier insolvency, or non-delivery of services by suppliers.\n\nTramada Transactions and 3DS\nAt present, transactions processed via Tramada are not eligible for fraud-related protection under Mint Protect, as Tramada has not yet enabled 3D Secure (3DS) functionality.However, Mint is actively working with Tramada to enable 3DS, which will allow these transactions to be included in future fraud protection. Importantly, Tramada transactions remain eligible for Mint Protect coverage in cases of service non-delivery or supplier insolvency."
---

[Skip to content](https://support.mintpayments.com/learn/3ds-and-mint-protect#main-content)

[More support](https://support.mintpayments.com/learn/kb-tickets/new?hsLang=en)

[![Mint Payments](https://support.mintpayments.com/hs-fs/hubfs/Brand%20Assets%20(MINT)/Logos/RGB%20Mint%20Logo%20Forrest.png?width=95&height=41&name=RGB%20Mint%20Logo%20Forrest.png)](https://www.mintpayments.com/)

- Products
  
  Show submenu for Products 
  
  
  
    - COLLECT
      
      Show submenu for COLLECT 
      
      
      
          - [Online](https://www.mintpayments.com/online/)
          - [In-Person](https://www.mintpayments.com/products/in-person/)
    - SEND
      
      Show submenu for SEND 
      
      
      
          - [MintEFT](https://www.mintpayments.com/products/minteft/)
          - [Virtual Cards](https://www.mintpayments.com/products/cards/)
    - SAFEGUARD
      
      Show submenu for SAFEGUARD 
      
      
      
          - [Mint Protect](https://www.mintpayments.com/products/mint-protect/)
- Resources
  
  Show submenu for Resources 
  
  
  
    - [Knowledge Base](https://support.mintpayments.com/learn)
    - [Developers](https://mint-payments.readme.io/)
    - [Blog](https://blog.mintpayments.com/)
- About
  
  Show submenu for About 
  
  
  
    - [Our Company](https://www.mintpayments.com/about/our-company/)
    - [Our Team](https://www.mintpayments.com/about/our-team/)
    - [Our Partners](https://www.mintpayments.com/about/our-partners/)
    - [Corporate Information](https://www.mintpayments.com/about/corporate-information/)
    - [News](https://blog.mintpayments.com/press)
- [Contact](https://www.mintpayments.com/contact/)
- [Sign In](https://sso.mintpayments.com/portal/login)

Open main navigation

Close main navigation

- Products
  
  Show submenu for Products 
  
  
  
    - COLLECT
      
      Show submenu for COLLECT 
      
      
      
          - [Online](https://www.mintpayments.com/online/)
          - [In-Person](https://www.mintpayments.com/products/in-person/)
    - SEND
      
      Show submenu for SEND 
      
      
      
          - [MintEFT](https://www.mintpayments.com/products/minteft/)
          - [Virtual Cards](https://www.mintpayments.com/products/cards/)
    - SAFEGUARD
      
      Show submenu for SAFEGUARD 
      
      
      
          - [Mint Protect](https://www.mintpayments.com/products/mint-protect/)
- Resources
  
  Show submenu for Resources 
  
  
  
    - [Knowledge Base](https://support.mintpayments.com/learn)
    - [Developers](https://mint-payments.readme.io/)
    - [Blog](https://blog.mintpayments.com/)
- About
  
  Show submenu for About 
  
  
  
    - [Our Company](https://www.mintpayments.com/about/our-company/)
    - [Our Team](https://www.mintpayments.com/about/our-team/)
    - [Our Partners](https://www.mintpayments.com/about/our-partners/)
    - [Corporate Information](https://www.mintpayments.com/about/corporate-information/)
    - [News](https://blog.mintpayments.com/press)
- [Contact](https://www.mintpayments.com/contact/)
- [Sign In](https://sso.mintpayments.com/portal/login)
- [More support](https://support.mintpayments.com/learn/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center Home](https://support.mintpayments.com/learn?hsLang=en)
2. [Safeguard - Mint Protect](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en)
3. [3D Secure (3DS) for Fraud Prevention](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en#3d-secure-3ds-for-fraud-prevention)

# 3DS and Mint Protect

### **Strengthening Protection for Verified Transactions**

**Mint Protect** is Mint Payments’ chargeback protection feature, offering merchants peace of mind for certain types of chargebacks—specifically those arising from fraud, supplier insolvency, or non-delivery of services by suppliers.

 

 

To be eligible for fraud-related protection under Mint Protect, a transaction must be processed using 3D Secure (3DS), with successful authentication.

 

#### **Why 3DS is Essential for Fraud Protection**

 

**Verified Customer Identity:**

> 3DS adds a secure authentication layer, confirming the cardholder’s identity. This makes it significantly harder for fraudsters to use stolen card details and later dispute the transaction.

**Lower Risk, Higher Assurance:**

> Transactions processed with 3DS are generally considered lower risk. Because there's a verified record of cardholder approval, these transactions meet the criteria for eligibility under Mint Protect’s fraud-related guarantee.

**Supporting Responsible Merchant Practices:**

> Mint Protect is designed to support merchants who take proactive steps to secure their transactions. Requiring 3DS for fraud protection ensures the program remains effective, sustainable, and fair to all participating merchants.

### ***Tramada Transactions and 3DS*** 

At present, transactions processed via Tramada are not eligible for fraud-related protection under Mint Protect, as Tramada has not yet enabled 3D Secure (3DS) functionality.However, Mint is actively working with Tramada to enable 3DS, which will allow these transactions to be included in future fraud protection. Importantly, Tramada transactions remain eligible for Mint Protect coverage in cases of service non-delivery or supplier insolvency.

- [Accounts & Logins](https://support.mintpayments.com/learn/accounts-logins?hsLang=en)
- [Collect - Merchant Portal](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#getting-started)
    - [Managing Your Account](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#managing-your-account)
    - [Mint Checkout Page / Hosted Payment Page (HPP)](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#mint-checkout-page-hosted-payment-page-hpp)
    - [Reporting](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#reporting)
    - [Managing Transactions](https://support.mintpayments.com/learn/collect-merchant-portal?hsLang=en#managing-transactions)
- [Collect - In-Person Terminals](https://support.mintpayments.com/learn/collect-in-person-terminals?hsLang=en#main-content)
  
  
  
  
  
    - [S700 Activation](https://support.mintpayments.com/learn/collect-in-person-terminals?hsLang=en#s700-activation)
    - [FAQs](https://support.mintpayments.com/learn/collect-in-person-terminals?hsLang=en#faqs)
- [Collect - Payment Methods](https://support.mintpayments.com/learn/collect-payment-methods?hsLang=en#main-content)
  
  
  
  
  
    - [PayID (AU)](https://support.mintpayments.com/learn/collect-payment-methods?hsLang=en#payid-au)
    - [POLi Pay (NZ)](https://support.mintpayments.com/learn/collect-payment-methods?hsLang=en#poli-pay-nz)
- [Safeguard - Mint Protect](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en#main-content)
  
  
  
  
  
    - [What is Mint Protect?](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en#what-is-mint-protect)
    - [Destinations Not Covered by Mint Protect](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en#destinations-not-covered-by-mint-protect)
    - [3D Secure (3DS) for Fraud Prevention](https://support.mintpayments.com/learn/safeguard-mint-protect?hsLang=en#3d-secure-3ds-for-fraud-prevention)
- [Send - MintEFT (AU/NZ)](https://support.mintpayments.com/learn/send-minteft-au-nz?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.mintpayments.com/learn/send-minteft-au-nz?hsLang=en#getting-started)
    - [Processing Payments](https://support.mintpayments.com/learn/send-minteft-au-nz?hsLang=en#processing-payments)
    - [Managing Your Account](https://support.mintpayments.com/learn/send-minteft-au-nz?hsLang=en#managing-your-account)
    - [FAQs](https://support.mintpayments.com/learn/send-minteft-au-nz?hsLang=en#faqs)
- [IPGPAY](https://support.mintpayments.com/learn/ipgpay?hsLang=en)
- [Helpful Information](https://support.mintpayments.com/learn/helpful-information?hsLang=en#main-content)
  
  
  
  
  
    - [General Questions](https://support.mintpayments.com/learn/helpful-information?hsLang=en#general-questions)

- PRODUCTS 
    - [Online](https://www.mintpayments.com/online/)
    - [In-Person](https://www.mintpayments.com/products/in-person/)
    - [MintEFT](https://www.mintpayments.com/products/minteft/)
    - [Cards](https://www.mintpayments.com/products/cards/)
- RESOURCES 
    - [Knowledge Base](https://support.mintpayments.com/learn)
    - [Developer Resources](https://mint-payments.readme.io/)
    - [Blog](https://blog.mintpayments.com/)
- ABOUT 
    - [Our Company](https://www.mintpayments.com/about/our-company/)
    - [Our Team](https://www.mintpayments.com/about/our-team/)
    - [Our Partners](https://www.mintpayments.com/about/our-partners/)
    - [Corporate Information](https://www.mintpayments.com/about/corporate-information/)
    - [News](https://blog.mintpayments.com/press)
    - [Contact Us](https://www.mintpayments.com/contact/)
- LEGAL DOCUMENTS 
    - [Terms and Conditions](https://www.mintpayments.com/legal/terms-and-conditions/)
    - [Global Privacy Policy](https://www.mintpayments.com/legal/global-privacy-policy/)
    - [Cookie Policy](https://www.mintpayments.com/legal/cookie-policy/)
    - [Trust Centre](https://app.aus.vanta.com/mintpayments.com/trust/uj9044fm8m1stjoy86bppx)
- PORTALS 
    - [Single Sign-On](https://sso.mintpayments.com/portal/login)
    - [Merchant Portal](https://merchant.mpos.mintpayments.com/auth/login)
    - [MintEFT](https://secure.mintpayments.com/minteft/)
    - [Mint IPGPAY](https://my.ipgpay.com/)
    - [Legacy Portal](https://mint.pmnts.io/sessions/new)

[![Mint Payments](https://support.mintpayments.com/hs-fs/hubfs/Brand%20Assets%20(MINT)/Logos/RGB%20Mint%20Logo%20Mint.png?width=94&height=41&name=RGB%20Mint%20Logo%20Mint.png "Mint Payments")](https://mintpayments.com)

<https://www.linkedin.com/company/mintpayments/> <https://www.facebook.com/MintPayments> <https://www.youtube.com/@Mintpayments>

Copyright © 2026, Mint Payments Limited