How to set up Multi-Factor Authentication (MFA)

Follow this guide to enable multi-factor authentication on your account.

What is Multi-Factor Authentication?

Multi-factor authentication (MFA) is a security measure that requires two or more proofs of identity to grant you access to a platform.

Examples of MFA include:

• Physical tokens
• Biometrics, such as fingerprints
• Authenticator apps
• Email verification
• SMS verification

Mint utilises Authenticator Apps to authenticate accounts using MFA.

How to enable Multi-factor authentication on your Mint account

1. Download an Authenticator App:
   Download an authenticator app from you phone's app store. We recommend:
   
   

   	Microsoft Authenticator	Apple (iOS)	Google (Android)
   	Google Authenticator	Apple (iOS)	Google (Android)
   	Twilio Authy	Apple (iOS)	Google (Android)

2. Navigate to the Enable MFA in the Mint Portal interface
   
   • Click the menu button to the left of the Mint Logo on the top left side of the portal.
   • A menu will open. Select Set up MFA which is listed under Account Settings
3. Scan the QR Code:
   • During the migration process, a QR code will be displayed on your screen.
   • Open your authenticator app and use its QR code scanning feature to capture the code.
4. Enter the Verification Code:
   • Once the QR code is scanned, your authenticator app will display a temporary verification code.
   • Enter this code into the provided field on the migration screen and click ‘Submit’ to complete the MFA setup.

Troubleshooting Tips:

QR Code Not Scanning?

• Ensure the security permissions for the authenticator app on your phone allow it to access your phone's camera.
  • iOS troubleshooting.
  • Android troubleshooting.
• Ensure that you have a stable internet connection.

Incorrect Verification Code?

Wait for the app to refresh the code and try again.

Need Help?

Contact Mint Support