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Alternative Payment Methods
PayID
- What is PayID and how does it work?
- What happens if my customer ticks 'I completed the payment' on the PayID screen but doesn’t actually make the payment?
- What if the customer underpays or overpays the amount ?
- The customer made more than one payment and the total amount has already been paid but I still got an email saying underpaid?
- What if the payment isn’t received after 24 hours? The transaction is cancelled if no payment is received after 24 hours.
- Does Qantas Business Rewards (QBR) apply to PayID transactions
- How long does it take for the payment to go through?
- Is PayID integrated with mid-office systems i.e. Tramada, Resworld
POLi Pay
- What is POLi Pay and how does it work?
- Where can we find failed transactions for POLi Pay?
- How are refunds managed for POLi Pay transactions?
- What happens in case of transaction failure, where the customer transfers money to the merchant, but it bounces back to the customer's bank account?
- How does POLi Pay process payments?