Managing your Virtual Cards

You have the ability to make updates or cancel virtual cards that you have previously created.

Making updates to a virtual card:

1. Navigate to the card you wish to change, Payments > Virtual Cards > select the relevant card from the list.
2. On the top right side of the screen, select Update Card.
3. Make edits as required in the available fields.
4. Click Update at the bottom of the screen to save these and refresh the card.
5. You will need to click back into the virtual card from the main list to see the refreshed information.

To Cancel/ Close a virtual card:

1. Navigate to the card you wish to change, Payments > Virtual Cards > select the relevant card from the list.
2. On the top right side of the screen, select Cancel/ Close Card.
3. Confirm that you wish to cancel the card.
   Please note this action cannot be reversed, and you would need to issue a new virtual card instead.
4. Funds will automatically go back into your funding account when the card is canceled or expires.
5. The status of the card will update in the main list to Cancelled.