How to process a refund in the MintPay App for transactions that have been processed on your WisePad 3 device.
- In the MintPay App, navigate to the Transaction History in the App menu.
- Tap on the transaction that you wish to refund - you can identify this based on the amount, date, or last 4 digits of the card number.
- Select Refund.
- Confirm the amount (partial or full refund), then press Refund.
Note that refunds can only be processed to the same card as the original transaction.