Processing a Refund for transactions on the WisePad 3

How to process a refund in the MintPay App for transactions that have been processed on your WisePad 3 device.

  1. In the MintPay App, navigate to the Transaction History in the App menu.
  2. Tap on the transaction that you wish to refund - you can identify this based on the amount, date, or last 4 digits of the card number.
  3. Select Refund
  4. Confirm the amount (partial or full refund), then press Refund.

Note that refunds can only be processed to the same card as the original transaction.