Processing a Transaction on the Virtual Terminal

  1. From the Merchant Portal's main menu select Virtual Terminal
  2. Complete the following information about the transaction:
    • Amount of the transaction
    • Email address - this is where the receipt will be sent
    • Customer Reference - this is a customer-facing reference note or number
    • Sales Note - an internal reference note or number, the customer will not see this
    • Credit card details - including card number, expiry date and CVV code
  3.  The total amount of the transaction will be displayed including the value of any surcharge that applies.
  4. Click Pay Now to process the payment.
  5. A message will be displayed to confirm the transaction has been approved or declined.