Changing Your Surcharging Settings

Set, update or remove the surcharge you are applying to your customers when they pay.

In the Merchant Portal, navigate to the company tab, then to merchant settings, and scroll down to the Surcharge Settings section.

This section is broken down by Card Present (CP) and Card Not Present (CNP).

CNP Merchant Surcharge Settings

Card Not Present (CNP) surcharging is broken down by card scheme. These values will be applied to all transactions made via Virtual Terminal or Hosted Payments Page.

  • MasterCard
  • Visa
  • AMEX
  • International Card

Enter the desired surcharge amount and click Submit.

CP Merchant Surcharge Settings

If you choose to add a surcharge for Card Present (CP) devices (m10 & WisePad 3), you must set one rate that will apply regardless of the card scheme. This can be a dollar value or percentage and must be calculated based on your cost of acceptance.

Please note: Mint gives your business the ability to alter surcharges in the case you decide to absorb the surcharge fee either partially or in full. It is your responsibility as the merchant to surcharge responsibly and in line with the requirements from the ACCC.

For more information on surcharges check out our guide on calculating your cost of acceptance or visit the ACCC website.